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DRUG INFORMATION SERVICE

Delivering Comprehensive Drug Information

The SafetyCall™ Drug Information Service provides comprehensive information to health care professionals, patients, and client representatives. This information helps them achieve optimum utilization of drugs and medical devices with safe and effective outcomes.

Examples of Inquiries

Common drug information inquiries served by SafetyCall include questions about:

• Dosage and administration guidelines.
• Product use in patients with other underlying medical conditions.
• Information regarding drug indications and contraindications.
• Potential for interactions with other drugs, food, or personal care products.
• Storage and dispensing requirements.

SafetyCall Expertise and Systems

SafetyCall pharmacists and physicians bring both clinical and academic expertise to the Drug Information Service through formal affiliations with major academic institutions including the University of Minnesota .

In conducting this professional service, SafetyCall experts:

• Provide services 24/7, ensuring prompt response to telephone inquiries.

• Offer expedited responses to non-phone information inquiries (email, letter, fax).

• Utilize state-of-the-art information systems and databases.

• Track individual product inquiries with SafetySearch™, our proprietary Web-based (SSL Encrypted) system that provides SafetyCall clients immediate and secure access to their exclusive database of documented drug information inquiries.