Corporate peace of mind in the knowledge that the health and safety of your customers and your company is managed 24/7

Manufacturers demand the best care and outcome for any customer exposed to their products. SafetyCall’s staff of health care providers is available around-the-clock providing adverse event management and post-market surveillance services. SafetyCall is licensed and insured as a health care practice focused on providing adverse event management and post-market surveillance services on your behalf. SafetyCall represents the highest standard of care in responding to any exposure to a manufacturer’s product.

Adverse Event Management Services

  • Emergency assessment, treatment advice, and triage recommendations.
  • Follow-up to assess progress
  • Client specific notification guidelines
  • Adverse Event documentation captured in SafetyNotes™, our proprietary, state-of –the –art case management tool
  • Comprehensive documentation of events surrounding the exposure
  • 24 hour client access through our highly secure (SSL encrypted) web-based  proprietary software SafetySearch™.
  • Assessment for severity and consistency

Benefits

  • Enhanced product risk management
  • Reduced claims, liability and insurance costs
  • Increased customer satisfaction and confidence
  • Extended product lifecycle
  • Post-Market surveillance and good product  stewardship
  • Cost-effective information that confirms and enhances product safety
  • Access to medical experts…….24/7

Licensed and Insured

SafetyCall is licensed with the Boards of Medicine, Veterinary medicine and Pharmacy as a health care practice focused on providing adverse event management and post-market-surveillance services on your behalf. By meeting the licensing requirements of these Boards, you can be assured that SafetyCall and its clinicians meet all applicable practice standards which means added protection for you and your client. As an insured health care practice SafetyCall assumes liability for its advice and consultative services when provided under contract with product manufacturers.